(4.0 / 5)10+ Ratings

Eat Club Reviews

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Overall Rating

4.0
10 Reviews
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About Eat Club

EatClub is a mobile platform designed to incentivize customers to dine at restaurants during off-peak or slower times. It allows restaurants to offer discounted tables in real-time, helping them fill spare tables and increase profitability. Here are the key features:

  • Last-Minute Deals: Restaurants can offer up to 50% off the total bill, including drinks, to attract customers during slower periods.
  • Dynamic Pricing: The platform uses AI-driven dynamic pricing to optimize customer traffic and revenue, especially during off-peak hours.
  • User Experience: Customers browse an interactive map to find deals, view restaurant photos, and book tables. The app automatically applies the offer when customers pay with their EatClub digital card.
  • Restaurant Benefits: Restaurants can manage their inventory and bookings more effectively, filling tables before peak hours and maintaining a consistent atmosphere throughout the day.

EatClub was founded in 2010 and has expanded to various locations, including Australia and the USA. It was acquired by Compass Group in 2021.

Eat Club Pros & Cons

Pros of eatclub.com.au:

  • Exclusive Offers: Up to 50% off the total bill, including drinks, at participating restaurants.
  • Convenience: Easy to book discounts and discover new restaurants through the app.
  • Automated Discounts: Digital card allows for instant and automatic discount application at participating venues.
  • Variety of Restaurants: Access to a wide range of cuisines, including Italian, Indian, Thai, and Japanese.
  • Customer Service: Excellent customer service with fast and easy refund processes if issues arise.
  • Support for Local Businesses: Helps local restaurants fill tables and attract more customers.

Cons of eatclub.com.au:

  • Potential Discrepancies: Some restaurants may not honor EatClub bookings or offers, as seen in the case of Criniti's Darling Harbour.
  • Limited Availability: Offers may be limited in quantity, and availability can vary depending on the restaurant and time of booking.
  • Technical Issues: Although rare, technical issues with the app or digital card can occur, affecting the user experience.

Overall: EatClub offers a convenient and cost-effective way to dine out, with a wide variety of restaurants and exclusive deals. However, users should be aware of potential discrepancies with some restaurants and limited availability of offers.

Eat Club Coupon & Discount Codes

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Eat Club Customer Reviews (10)

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Michael Truman
Michael Truman
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Jul 30, 2024
Andy Dalessandro
Andy Dalessandro
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Jul 28, 2024
Kaitlyn Edmund la Touche
Kaitlyn Edmund la Touche
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Jul 28, 2024
Edmore Willis
Edmore Willis
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Jul 28, 2024
Kristin Reyes
Kristin Reyes
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Jul 27, 2024
Laetitia Gagné
Laetitia Gagné
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Jul 26, 2024
Roch Lécuyer
Roch Lécuyer
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Jul 25, 2024
Melissa Oliveira
Melissa Oliveira
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Jul 24, 2024
Alice Fink
Alice Fink
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Jul 24, 2024
Aminat Kadyrov
Aminat Kadyrov
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Jul 24, 2024

Eat Club Customer’s Q&A

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Eat Club Features and Benefits

Key Features and Benefits of EatClub:

  1. Direct Booking System:

    • Direct Booking: Allows diners to book directly with venues, removing the need for third-party platforms.
  2. Intelligent Booking Allocations:

    • Automated Table Management: Automatically joins and splits tables, optimizing space and reducing wait times.
  3. Staff Rostering:

    • Efficient Staffing: Assists in staff rostering for maximum profitability, ensuring optimal staffing during peak and off-peak hours.
  4. Dynamic Pricing:

    • AI-Driven Pricing: Uses flexible pricing to attract customers during off-peak hours, turning traditionally loss-leading days into profit-generating ones.
  5. Increased Revenue:

    • Off-Peak Revenue: Many venues add $10,000 in off-peak revenue every week by using EatClub’s dynamic pricing strategy.
  6. Cost Savings:

    • Cost Reduction: The new software helps venues save between $500-$1000 per month, a significant cost reduction for many businesses.
  7. User-Friendly Interface:

    • Easy Booking: Diners can easily book via Google search, Google maps, or social media in a matter of clicks.
  8. Customizable Plans:

    • Flexible Pricing Plans: Offers three pricing plans (Essential, Premium, Bookings Only) with customizable features like branded booking widgets and AI predictions.
  9. Customer Engagement:

    • Feedback Collection: Collects feedback via 5-star ratings and open comments, sent directly to the kitchen daily.
  10. Corporate Catering:

    • Individual Meal Delivery: Offers individually ordered meals for corporate locations, reducing food waste and improving employee morale.
  11. Environmental Benefits:

    • Sustainable Packaging: Many containers are recyclable and compostable, promoting a sustainable dining experience.
  12. Customer Support:

    • Personalized Strategies: Provides free consultations and personalized strategies from EatClub Restaurant Consultants to help venues become more profitable.

Eat Club Pricing

EatClub offers several pricing plans to suit different business needs:

  • Essential Plan: $49/month, includes EatClub Marketplace, tablet provided, listed on EatClub, AI predictions, local account manager, email feature, push notification introduction, and non-branded booking widget.
  • Premium Plan: $99/month, includes all features from the Essential Plan plus a branded booking widget, run sheet, full settings, take payments, email support, floor plan view, timeline view, and phone support.
  • Bookings Only Plan: $149/month, includes all features from the Premium Plan and is suitable for venues that want to focus on bookings management.

Additionally, there is an EatClub Bookings Lite option available for an extra $10/month, which includes a non-branded booking widget and additional features like run sheet and full settings. If a venue becomes inactive, it will be charged $149/month for either the Lite or Premium plan.

Eat Club FAQs

FAQ

Eat Club Alternatives

Based on the provided information, here are some alternatives to EatClub.com.au:

  1. Cater2.me - Provides corporate food catering services.
  2. Grain - Offers wholesome meals delivered to your doorstep.
  3. Tapingo - Develops a complete mobile ordering solution for campuses and campus dining.
  4. Caviar - Provides food delivery solutions.
  5. Foodsby - An online marketplace connecting employees in office buildings with local restaurants.
  6. MealPal - A subscription service providing members with daily lunch options from nearby restaurants.
  7. DoorDash - A logistics platform connecting merchants and consumers.

These alternatives offer various services related to food delivery and catering, similar to EatClub.com.au.

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